Shipping policy

The shipping time provided on our website is an estimate based on the order location, package size and shipping time provided by the shipping company. Generally, it will be delivered in advance. If there is a delay, please don't worry, we will continue to follow up on the logistics dynamics for you.

● Shipping area: Canada, Australia, the United States, Saudi Arabia, the United Arab Emirates, the United Kingdom, etc.

● Areas that cannot be delivered: Military and other military management areas, remote islands, war zones, etc.

● Shipping method: Fedex, UPS, USPS, EMS. (Large goods are usually shipped by FedEx, UPS, and small goods are usually shipped by USPS)

● Tax included: All our order prices include state taxes, and customers do not need to bear additional taxes.

Estimated delivery time and shipping cost:

Usually, orders will be processed and shipped within the following time after your order confirmation date.

Canada:  Free Shipping
Handling time: 1-3 business days (except weekends)
Expected delivery time: 10-20 business days (except weekends)

Australia:  Free Shipping
Handling time: 1-3 business days (except weekends)
Expected delivery time: 10-20 business days (except weekends)

the United States:  Free Shipping
Handling time: 1-3 business days (except weekends)
Expected delivery time: 10-20 business days (except weekends)

Saudi Arabia:  Free Shipping
Handling time: 1-3 business days (except weekends)
Expected delivery time: 10-20 business days (except weekends)

the United Arab Emirates:  Free Shipping
Handling time: 1-3 business days (except weekends)
Expected delivery time: 10-20 business days (except weekends)

the United Kingdom:  Free Shipping
Handling time: 1-3 business days (except weekends)
Expected delivery time: 10-20 business days (except weekends)

Order tracking:

For each order placed with a valid email address, we will update you with the tracking number. If you did not provide an email address, you can contact us to get tracking information. You can also get tracking information by logging into your account.

You can check the tracking history of your order through the official websites of UPS,Fedex,USPS and EMS, which contains the tracking number and carrier information.

Order never delivered:

If your order is not delivered in the end, please let us know! First, check your shipping notice and check if you have entered the correct address. If the address is incorrect, you will bear all losses. If the shipping address is correct, please contact us at service@fepbnqa.com with your order information and we will resend it for you.

 

If you have any questions, please feel free to contact our support team

Email: service@fepbnqa.com

Please tell us what you are looking for and our team will contact you.